Implementation involves a hands on approach and operational discipline

Involving key stakeholders

  • Engage with key stakeholders in the organisation required to implement and embed change
  • Work collaboratively in an iterative process of review and refinement

Taking a hands-on approach

  • Fully embed across organisational layers
  • Work alongside clients ‘on the ground’ in and out of hours
  • Proactively identify problems and barriers live, to review and rectify before they become a deeper issue

Driving operational discipline

  • Instil ownership and develop operational discipline across client teams
  • Review performance on a daily basis, agree steps to generate required improvements, and hold people to account on delivery

Tracking and reviewing progress

  • Review progress against KPIs with senior leaders on a weekly basis, identify potential bottlenecks, escalate issues and refine solutions where required
  • Embed initiatives through continuous process confirmation

Embedded and sustainable improvements

  • Processes, SOPs, and working practices more effective and efficient
  • People and ways of working more productive and aligned