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Our people

Karolina Dirgelaite

Karolina joined the team in 2017 and focuses on data-driven strategy and change management along the emergency pathway.

With a keen interest in analytics and modelling, Karolina combines exhaustive data analysis with “on the ground” work to diagnose bottlenecks in patient flow, align stakeholders on the root causes of poor performance, and identify tailored solutions. Whilst her analytical expertise lies within the emergency pathway, in particular capacity modelling and pathway reconfiguration, she has also completed diagnostics projects for mental health and ambulance Trusts and has a well-rounded knowledge of patient-level data as well as operational interdependencies across different parts of the health system.

Karolina works with a wide range of stakeholders from support staff all the way to executives to implement initiatives, generating buy-in for sustainable change across the organisation. Her experience spans across the emergency pathway, including operations of specialty wards, site management office, acute assessment units and emergency departments. She has also developed a tailored approach in solving operational challenges in tertiary services.

Most recently, Karolina worked with an acute Trust to develop their COVID-19 crisis response, which focused on strengthening the site management function to effectively plan and respond to additional complexities introduced by COVID. It also involved modelling a bed capacity prediction tool which incorporated a long-term COVID-19 pathway, and supporting the clients on a large-scale future hospital reconfiguration initiative.

Prior to TN, Karolina spent 4 years as a consultant at ‘Freshminds’ - a leading Talent firm - working with senior leads in strategy/management consulting houses, Private Equity firms, and industry clients to support sourcing and complementing effective case teams. She holds a BA in European studies from University College London, with focus in Economics and German.

Time permitting, Karolina enjoys adventure travel, dancing salsa, and learning foreign languages. She is also a certified yoga instructor.